Privacy Policy for Alscrochetbliss
Last updated: [04/12/2025]
This Privacy Policy describes how Alscrochetbliss (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.alscrochetbliss.co.uk.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We collect personal information in the following situations:
A. Information You Provide
When you place an order, contact us, or create an account, we may collect:
• Name
• Email address
• Delivery address
• Phone number (if provided)
• Order details
• Payment information (processed securely by third-party payment providers; we do not store card details)
B. Automatically Collected Information
When you visit our website, certain data may be collected automatically, such as:
• IP address
• Browser type and version
• Device information
• Pages viewed
• Cookies and tracking data (see Cookie Policy)
2. How We Use Your Information
We use your personal information to:
• Process and fulfil your orders
• Communicate with you about your order or enquiries
• Provide customer support
• Improve our website
• Comply with legal obligations (e.g., tax records)
We do not use your information for automated decision-making or profiling.
3. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
• Contract: To process your orders and deliver your items
• Consent: When you subscribe to newsletters (if applicable)
• Legitimate interests: To improve website performance and customer experience
• Legal obligation: For record keeping, accounting, and compliance
4. Sharing Your Information
We only share your personal data with trusted third parties when necessary, including:
• Payment processors (e.g., PayPal, Stripe)
• Delivery/courier services (e.g., Royal Mail)
• Website hosting and analytics providers
These third parties are required to keep your information secure and process it in accordance with UK GDPR.
We do not sell or rent your personal data to any third parties.
5. Data Storage & Security
We take reasonable measures to protect your data, including secure servers and encrypted communications where possible.
Your information is only stored for as long as necessary for:
• Fulfilling orders
• Complying with legal requirements (e.g., tax records kept for at least 6 years)
6. Your Rights Under UK GDPR
You have the right to:
• Access the personal data we hold about you
• Request correction of incomplete or inaccurate data
• Request deletion of your data (in certain circumstances)
• Object to processing where we rely on legitimate interests
• Withdraw consent (e.g., unsubscribe from emails)
• Request data portability
To exercise any of these rights, contact us at:
📧 alscrochetbliss@gmail.com
7. Cookies
We use cookies to improve website functionality and user experience.
These may include:
• Necessary cookies (for site operation)
• Performance/analytics cookies (e.g., page views)
You can manage cookies via your browser settings.
A separate Cookie Policy can be provided if you need one for your website.
8. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “last revised” date.
10. Contact Us
For questions or to exercise your data protection rights, please contact:
📧 alscrochetbliss@gmail.com
